Overview

Tangible Payments offers functionality in both critical aspects of a financial transaction, the presentation of the bill (Bill Presentment System) and the receipt of funds (Payment Management Portal).

Bill Presentment System

Extending the services of our Payments Portal (PMP) is Tangible’s fully customizable electronic bill presentment and payment (EBPP) solution, a component referred to as Tangible Bill Presentment System (BPS). Your clients may view invoices, pay full or partial bills online, and view past payments—all within a portal that maintains the look and feel of your company’s website. BPS is an extension of the Tangible Payment Management Portal (PMP) and provides your company with auditing, reporting, and advanced security features. With BPS, you will increase the productivity of your company’s operations, simplify payment management, and improve your customer relationships.

Bill Presentment System Features

Customized Electronic Invoices

At the heart of customer billing is the electronic invoice. Tangible’s BPS enables the customization of invoices and automates the entire invoicing process, from delivery to payment. Our customizable template engine will create PDF invoices designed to your specifications and rendered using your data. This electronic invoice can then be emailed, mailed, or stored in the BPS for customer viewing. As your organization makes changes to its invoice, the BPS’s dynamic link feature will update the invoice accordingly.

Online Payments

Tangible’s Bill Presentment System allows your clients to view invoices and make full or partial payments online using ACH or credit card payment options. BPS also offers other payment options, such as recurring and scheduled payments. All payment information is stored within the PMP for review and auditing.
Because Tangible Payments is hosted at a highly secure Payment Card Industry (PCI) compliant data center, you can trust that all transactions between you and your customer will be protected. All information that travels through or is stored in our system goes through data encryption.

Transaction History

Your clients will be able to easily manage their payments with Tangible’s BPS. First, customers can view past transactions online using a straightforward and comprehensive user interface. Secondly, customers have the ability to view past invoices and review details from past payments. By authorizing your customers to access and research the history of their transactions online, you will find that the number of calls made to your customer service representatives will dramatically decrease.

Payments Management Portal

The Tangible Payments Management Portal (PMP) is the secure, web-based command center of the Tangible Payments Suite. This essential component to our package allows you to dynamically manage your transactions by providing you with numerous payment capabilities from a fully customizable portal. Whether you are the treasurer of a state, local municipality, treasury manager, or CFO of a corporation, you will find our PMP to be an invaluable piece in your institution’s cash management strategy. With its infinite range of features, Tangible’s PMP is guaranteed to leverage all of your financial and business relationships.

Features

ACH and Credit Card Payments

Tangible’s PMP provides your organization with the ability to administer credit card and Automated Clearing House (ACH) transactions. Because you’ll be able to work with multiple credit card and ACH processors at a time, it will be simple and easy to find the best discount rates and lowest ACH fees.

Enterprise-Wide Real Time Reporting

Tangible’s PMP offers the ability to view consolidated reports from multiple sources across the enterprise. Although we provide our customers with numerous standard usable reports, you will also have the capability of building customs reports according to your specific needs. Our PMP also gives you an instantaneous view of your cash flow, which will significantly strengthen your cash management strategy.

Fraud Protection

Tangible’s PMP is designed foremost to protect you against fraudulent transactions by performing real-time authorizations on all credit card and ACH transactions. Our PMP will be able to quickly notify you if a transaction is fraudulent in nature.

Seamless Integration

The Tangible Payments Suite was designed for ease-of-integration. Whether you need to incorporate your cash management strategy into a customer relationship management (CRM) system or specialized financial software, our focus on complying with and transcending industry standards makes our PMP compatible with most common platforms as well as more unique ones. Using our comprehensive online help documentation, your organization’s information technology (IT) staff will be able to easily adapt your systems with Tangible’s PMP. If your organization lacks the staff capacity or time to facilitate these tasks Tangible also offers the option of using our professional services. In this case, our expert technical staff will gladly realize your project through its full implementation life cycle, with minimal involvement needed from your personal staff.

Customizable Customer Profiles

With Tangible’s PMP you can create detailed customer profiles for storing personal credit card and ACH information to use at a later time and to schedule recurring payments. In addition to these features, ten custom code fields may be added to each profile for further personalization and integration with financial or CRM systems.

Role/Permission Profiles

The PMP is a secure platform that can be tailored to service everyone’s needs from customer service representatives to the CFO. By allowing you to create multiple user profiles, you will have the ability to control individual users’ access levels to sensitive information and rights to certain operations. For example, the CFO of your company may be granted privileges to view sensitive customer information or obtain a snapshot of your organizations incoming payment. A customer service representative, however, would only be permitted to enter ACH and credit card transactions but not be able to view full client information or reports.

Comprehensive Administrative Tools

In addition to all of our features, Tangible’s PMP provides you with a range of other administrative tools, including:

• Custom fields
• Administration of users
• Administration of permissions
• Audits
• Batch reports (for ACH)
• Payment summary reports
• Query for specific transactions (any criteria)